Erin Michaels is a seasoned professional in product marketing and customer success, currently serving as the Product Marketing Manager at MNJ Technologies since May 2022. This role includes managing marketing intelligence, addressing customer pain points, vendor and product positioning, go-to-market strategies, customer engagement, operations processes, and sales enablement deliverables. Prior to this, Erin served as a Customer Success Manager and Microsoft Account Executive at Ingram Micro Cloud from October 2017 to May 2022. Erin's experience also includes a tenure at Microsoft as a Partner Account Manager from October 2014 to October 2017 and various roles at Ingram Micro, including Microsoft Licensing/Channel Account Specialist from October 2009 to September 2014. Erin's career began in sales and activities coordination, with early positions at Classifieds Plus and St. Francis of Williamsville Nursing Home.
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