MNsure
Ashley Brown is an experienced Operations Specialist at MNsure since July 2013, managing escalated cases, correcting enrollment transactions, and maintaining expertise in policy updates. Previous roles include PLAN PROVIDER OPERATIONS LIAISON, where Ashley effectively managed relationships between health carriers and MNsure, and TEMPORARY OPERATIONS LEAD, providing guidance and training to teams. With a background in customer service and operations, Ashley also worked as a Scheduling Coordinator at Kim Tong Translation Service and in screen printing and statement creation roles with Merry Lynne Custom Screen Printing and Merrill Corporation, respectively. Ashley's diverse experience encompasses quality analysis, problem resolution, and efficient communication within various call center environments.