Sasha A.

Sasha A. has a diverse work experience starting in 2010 with volunteering as a Research Assistant at the School of Psychology, where they assisted with research projects in social psychology. In 2013, Sasha worked as an Executive Recruiter at ChapmanBlack, providing recruitment solutions for specialist business requirements. They then transitioned to the hospitality industry, holding multiple roles at L'Atelier de Joël Robuchon London, including Reception/Reservation, Reception/Reservations Supervisor, Events Coordinator, and Revenue & Communications Manager. In 2017, Sasha worked as a Research Assistant at the University of Surrey. From 2018 to 2019, they worked as a Consultant Work Psychologist at Aston Business Assessments Ltd, handling client queries, engaging in business development and marketing activities, and project managing technical developments. Currently, Sasha holds the position of Customer Success Manager and Team Lead at Mo, focusing on building strong working relationships with customers to create a shared sense of togetherness.

Sasha A. holds a Master's Degree in Organisational & Occupational Psychology from the University of Surrey, which was obtained from 2016 to 2017. Prior to that, Sasha completed a Bachelor of Science (BSc) in Psychology at the University of Southampton from 2009 to 2012. Before entering university, Sasha attended Hurtwood House School from 2007 to 2009 and the British International School from 1997 to 2007. Additionally, Sasha has obtained several certifications, including Customer Success Advanced from Sales Impact Academy in April 2022, Customer Success Fundamentals from Sales Impact Academy, Occupational Test User in Personality and Ability (RQTU Member) from The British Psychological Society, and Trait Personality Assessment Certification from Aston Business Assessments Ltd.