Mohamed Fathi

Customer Support Specialist in Customer Experience at MOBI

Mohamed Fathi has a diverse work experience in customer support and order management. Mohamed currently works as a Customer Support Specialist at Mobi2Go since April 2021. Prior to that, they worked at Salesforce as an Order Management Triage Representative and later as an Order Management Representative from April 2020 to April 2021. Mohamed also worked at Hewlett Packard Enterprise as an Order Management & Care specialist from February 2018 to February 2020, and at CGS as a Floor Support Specialist-Help Desk from March 2017 to February 2018, where they also served as an Order Management Specialist from August 2016 to March 2017. Throughout their roles, Mohamed has demonstrated strong skills in customer support, order management, and problem-solving.

Mohamed Fathi's education history includes a Bachelor of Laws (LLB) degree from The Nicolae Titulescu University of Bucharest, which they obtained from 2014 to 2018. Prior to that, from 2006 to 2010, they attended Colegiul Economic Virgil Madgearu, where they studied economics.

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Timeline

  • Customer Support Specialist in Customer Experience

    April, 2021 - present