Die Mobi24 AG ist Ihre Assistance-Zentrale oder Ihr Inbound Contact Center. Wir sorgen dafür, dass Ihr Unternehmen für Ihre Kunden immer erreichbar ist. Rund um die Uhr, an 365 Tagen im Jahr. 
Die Mitarbeiterinnen und Mitarbeiter unseres Contact Centers sind für Ihre Kunden da. Sie erhalten in jeder aussergewöhnlichen Situation auch ausserhalb Ihrer Geschäftszeiten Unterstützung – rasch, kompetent und unkompliziert.

Call Center

Support Services

Telecommunications

Mobi24

The Bern office focuses on leadership support, quality management, customer service, and business analysis in a collaborative environment.

Bern

Thomas Sonderegger

This department focuses on providing consulting services and managing claims-related processes.

Consulting and Claims

This department provides advisory and support services to clients in various capacities.

Consulting Services

This department focuses on analyzing business processes and identifying areas for improvement and strategic development.

Business Analysis

This department focuses on managing customer inquiries and facilitating effective communication between clients and the organization.

Customer Support

This department focuses on overseeing quality standards and managing feedback processes to enhance organizational performance.

Quality and Feedback Management

This department oversees assistance and support operations within the organization.

Mobi24

Org chart

Teams

Consulting and Claims

Consulting Services

Business Analysis

Customer Support

Quality and Feedback Management

Assistance Management

Offices

Mobi24

Org chart

Teams

Consulting and Claims

Consulting Services

Business Analysis

Customer Support

Quality and Feedback Management

Assistance Management

Offices

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