Mobile Guardian 🏫 ☁️📲
Samuel Esau has a diverse work experience in the technical and customer support field. Samuel is currently working as a Technical Account Manager at Mobile Guardian, a position they started in April 2023. Prior to that, Samuel worked at SEACOM LTD as a Service Desk Supervisor from January 2019 to March 2023, where they were responsible for managing the overall service desk activities and handling customer escalations. Before that, they worked as an Agent: Device Monitoring at Capitec Bank from September 2017 to October 2018, where they actively monitored the national network of cash devices and self-service terminals. Samuel's earliest work experience was at Telkom, where they worked as an Operational Specialist from July 2006 to April 2015, providing technical telephonic/desktop support to ADSL customers and processing orders.
Samuel Esau's education history begins in 1998 when they started attending Atlantis Senior Secondary. Samuel completed their elementary and secondary education there and graduated in 2002. In 2005, Samuel pursued a PC Technician degree at IT Business Campus, specializing in Information Technology. Afterward, in 2017, they enrolled at the University of Cape Town for a course in Project Management Foundations.
In addition to their formal education, Samuel has also obtained various certifications, mainly from LinkedIn. These certifications include "Excel: Dashboards for Beginners," "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts," "Microsoft SQL Server 2019 Essential Training," "SQL for Non-Programmers," "Build Your Data Analysis Skills," "Business Analysis Foundations," "Decision-Making in High-Stress Situations," "Learning Data Analytics: 1 Foundations," "What Is Business Analysis?," "How to Train Your Brain For Happiness," "Communicating with Confidence," "Creating a Culture of Change," "Mastering Self-Motivation," "Excel: Creating a Basic Dashboard," "IT Service Desk: Management Fundamentals," "Ken Blanchard on Servant Leadership," "Microsoft Teams: Learning Shifts for Firstline Workers," "Success Habits," "Transitioning from Manager to Leader," and "Enhancing Your Productivity." These certifications were obtained between 2020 and 2023 from LinkedIn.
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Mobile Guardian 🏫 ☁️📲
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At Mobile Guardian, they believe that what matters most in schools, is teachers.That’s why our MDM platform has been purpose built specifically for education. Over the past 6 years the Mobile Guardian team, led by Patrick Lawson , has been focused on using technology to create safe, collaborative and consistent learning environments in schoolsand extending this to the home environment as well.For this reason, our unique platform is device agnostic and can work, simultaneously, with any Andriod, iOS, MacOS or Chromebook device – relieving schools of the burden of having to standardize device deployments or restrict BYOD and 1:1 programmes.Another feature unique to Mobile Guardian is the extension of protection to home owned devices, with their parent dashboard. Parents are as much a part of a learning environment as the teachers and students and we feel it is critical that they are granted oversight and control of the digital devices and online environment when in the home.With offices in the UK and Cape Town, South Africa and a growing number of partners, Mobile Guardian is managing countless devices in schools across Europe, The Americas and Africa.