Alma Padilla

Alma Padilla has a diverse work experience spanning several years. Alma began their career as an Executive Secretary at People Care, Inc. from September 1997 to June 2009, where they managed phone calls, schedules, and prepared various documents. In 2012, they worked as an Administrative Assistant at American Network Inc. for ten months. At Universal Survey - Call Center, Alma worked as a Customer Service Representative from December 2012 to December 2013, conducting surveys and interviews with professionalism and accuracy. Alma then joined Universal Survey Center - Call Center as a Quality Leader Supervisor from January 2014 to June 2014, where they supervised and directed interviewers and performed monitoring evaluations. Most recently, Alma worked as a Customer Service Representative at Mobile Health Management Services, Inc. from June 2017 onwards. Alma'sresponsibilities included checking quality surveys, managing a team, administering training programs, and providing positive communication and feedback to interviewers.

Alma Padilla has an Associate's degree in Business Administration and Management, General from Berkeley College-New York. Alma also has an Associate's degree in Legal Administrative Assistant/Secretary from the Katharine Gibbs School.