Francis Maravillas is a seasoned professional in customer success and operations management, currently serving as the Customer Success and Prompt Engineering Manager at MobileBoost since February 2024. With a diverse background, Francis has contributed to numerous companies, including roles such as Process Improvement Manager at Extend Your Team, Social Media Coordinator at Marquis Murray, and Business Development Manager at Nimblebot. Previous experience includes significant tenure in customer success roles at Magic, Inc. and management positions at Capital One and HSBC, where Francis achieved notable improvements in team performance and operational efficiency. Academic qualifications include a Bachelor of Science in Mathematics from Ateneo de Manila University and a Bachelor of Business Administration from Manuel S. Enverga University Foundation.