Francisco Javier Garcia Peces

Francisco Javier Garcia Peces is an experienced telecommunications professional currently serving as Associate Director - CS EURO & EE CIS at Mobileum since November 2013, where responsibilities include managing support for European telecom operators, producing reporting documentation, organizing extended support cover, and ensuring high levels of customer satisfaction. Previous roles at Mobileum included Regional Support Manager and Technical Lead, with a focus on service level management and issue resolution. Prior experience at BABEL Sistemas de Información involved providing M2M Level 2 support and working in rotating shifts for Global Services Technical Support at Telefonica España, handling various systems and networks. Francisco Javier holds a Master's degree in Bioengineering and Telemedicine and a degree in Telecommunications Engineering from Universidad Politécnica de Madrid.