Mauricio Cepeda

Mauricio Cepeda has a diverse work experience spanning multiple industries. Mauricio started their career at Tigo Colombia in 2017 as a Customer Service Representative, where they gained valuable experience in handling customer queries and concerns. In 2018, they joined OneLink as an Operations Supervisor, overseeing daily operations and managing a team.

In 2020, Mauricio joined Virtuagym as a Customer Service Specialist, providing specialized support to clients. Mauricio then moved on to Genius Sports in 2021, working as a First Line Support, where they demonstrated their technical skills and troubleshooting expertise.

Currently, Mauricio is employed at Mobilo, where they started as a Customer Success Manager in August 2021. Due to their exceptional performance and leadership abilities, they were promoted to the role of Head of Customer Success in April 2023.

Overall, Mauricio Cepeda's work experience showcases their progression and proficiency in customer service, operations management, and technical support roles.

Mauricio Cepeda completed their education at Corporacion Universitaria Remington from 2010 to 2015. Mauricio pursued a degree in International Business Management with a focus on International Business. Alongside their formal education, Mauricio obtained a certification in Excel: PivotTables for Beginners from LinkedIn in July 2021.