Eyad Alhindi

Eyad AlHindi, TOGAF, currently serves as Manager of Transformation Project Governance at Mobily, focusing on digitizing business capabilities and processes to enhance efficiency in commercial transformation projects for both B2B and B2C divisions. Prior experience includes roles at Contact Center Company as Associate Director of Projects Transition & Digital Transformation Management, where digital transformation initiatives were implemented to position the company as a leader in the BPO sector in Saudi Arabia. Eyad's tenure at Seera Group included several senior managerial roles, including Senior Manager of Product Management and Planning Performance Senior Manager, emphasizing operational excellence and customer experience improvements. Previous experience spans customer care management at Etihad Atheeb Telecom Co. and ECCO Outsourcing, along with educational credentials including an MBA from Edinburgh Business School and a Bachelor’s degree in Computer Information Systems from Saba'a University.