Laura Fletcher is a Professional Services Director at Mobysoft, bringing over a decade of expertise in post-sales operations focused on SaaS delivery and customer success. Currently, Laura leads teams responsible for implementation, support, and solutions, driving improvements in customer experience and operational performance. Previously, they shaped the Professional Services function at Advanced, managing complex software implementations across various sectors and enhancing project profitability through scalable delivery models. Laura's educational background includes an Executive MBA from the University of Birmingham and several qualifications in project management and accounting.
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