Jack Schell is a results-driven professional with extensive experience in client success and account management. Currently serving as a Senior Client Success Manager at Modern Health since October 2020, Jack manages a global book of business, achieving over 100% of targets consistently while fostering cultural change within client organizations. Previous roles include Enterprise Account Executive at VoiceOps and Account Manager at Zuora, where Jack demonstrated a strong track record of customer retention and relationship building, achieving a 125% net retention rate. Additional experience encompasses business operations at Techfino, sales management at The North Face, and event production. Jack holds a Bachelor’s Degree in English from Boston University.
January, 2024 - present
July, 2022
October, 2020