Karen Brownell

Karen (Lee) Brownell is an experienced Senior Client Success Manager currently at Modern Health, specializing in strategic and enterprise client success. With a background in customer success roles at notable companies including Slack, Narvar, Branch, and Hewlett Packard Enterprise, Karen has demonstrated expertise in enhancing customer satisfaction, driving onboarding and product adoption, and developing success metrics. A graduate of the University of California, Berkeley with a Bachelor of Arts in Mass Communication/Media Studies, Karen has consistently excelled in managing high-stakes client relationships and collaborating cross-functionally to deliver impactful solutions and drive growth.