Kristal R.

Kristal R. is a seasoned customer support and marketing professional with extensive experience in enhancing user experiences across various industries. Currently a Member Support Associate at Modern Health, Kristal ensures members receive knowledgeable and empathetic assistance while troubleshooting technical issues. Previous roles include Customer Experience Associate at DraftKings Inc., where Kristal provided support for the Sportsbook/Casino platform and trained new hires. Kristal also possesses a strong marketing background, having served as a Quality Assurance Intern, Social Media Manager and Director of Marketing. Kristal holds a Bachelor of Business Administration in Marketing from the University of Nevada-Las Vegas and an Advanced Honors Diploma in Respiratory Therapy from Southwest Career and Technical Academy.