Francis Brero is the Co-Founder and Chief Product Officer at MadKudu since August 2015, specializing in enhancing SaaS companies' conversion rates and customer retention through data analysis. Francis is also a member of Modern Sales Pros, contributing to a community focused on solving challenges in sales and operations. Previous roles include Director of Implementation and Sales Engineering and Data Scientist Lead at AgilOne, where significant statistical models and algorithms were developed to predict customer engagement and lifetime value. Earlier experience includes positions at VOXON, Ecole Nationale des Ponts et Chaussées, SNCF Fret, and as a Mathematics Tutor. Francis holds a Master's degree in Industrial Engineering from École nationale des ponts et chaussées and an entrepreneurial degree from École des Ponts Business School.