Customer Service and Support

The Customer Service and Support team at Modern Star Pty Ltd plays a critical role in ensuring a seamless experience for both educational institutions and retail customers across Australia and New Zealand. This team is responsible for handling customer inquiries, providing technical support, and addressing service issues effectively. They work collaboratively to manage service requests, maintain customer satisfaction, and support the company's diverse product offerings, leveraging various channels like phone, email, and chat to deliver exceptional service and support.