Lorelena Kulatea-Viki

Lorelena Kulatea-Viki possesses extensive experience in service delivery and management, currently serving as the Head of Service Delivery at Modica Group since April 2016, leading a team focused on customer success and problem solving. Prior to this role, Lorelena held various positions at Run The Red, including General Manager and Project Manager, emphasizing operational delivery for both New Zealand and offshore clients. Lorelena's earlier career includes roles as a Project Administrator at ESR, Production Support Analyst, and Office Manager at HealthPAC, as well as Development Support Analyst at the Ministry of Health, showcasing a strong background in client services and project management within the healthcare sector and beyond.