Erin Mervis

Customer Success Director at Modigie

Erin Mervis has a diverse work experience spanning over two decades. Erin is currently working as the Customer Success Director at Modigie, Inc., a fast-growing SaaS provider start-up. In this role, Erin is responsible for customer interactions, including onboarding, servicing, and contract renewals and retention.

Prior to their current position, Erin worked as a Consultant for Fortune, where they were involved in the launch of Fortune CONNECT, a membership community for high-potential executives. The platform aimed to train the next generation of leadership by leveraging Fortune's access to top C-Suite leaders.

Erin has also held various roles at renowned companies such as The New York Times, Inc. Media, Meredith Corporation, Martha Stewart Living Omnimedia, Time Inc., Time Magazine, and Goldberg, Moser, O'Neill. These roles include positions such as West Coast Client Lead, San Francisco Director, Northwest Account Director-Traditional Home, Northwest Advertising Manager, Northwest Sales Manager-Health, San Francisco Manager, and Account Executive.

Overall, Erin Mervis has accumulated a wealth of experience in customer success, consulting, client management, and sales roles throughout their career.

Erin Mervis holds a Bachelor of Arts degree in Journalism with a focus on Advertising/Marketing from The Ohio State University. The duration of their education is not specified.

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Previous companies

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Timeline

  • Customer Success Director

    September, 2021 - present

  • Director-Business Development

    April, 2018