Abd al-Nasser Jarrar

Abd Al-Nasser Jarrar has work experience in various customer service roles. Abd Al-Nasser started working as a Customer Care Representative at Crystel.co in May 2018 but left in September 2018. In October 2018, they joined Black iris as a Store Manager-Sales representative and stayed there until January 2020. Abd Al-Nasser then worked at Aramex as a Call Center Representative from October 2020 to January 2021. After that, they worked as a Content Moderator at Webhelp from January 2021 to January 2022. Currently, they are employed as a Customer Service Representative at ModSquad, starting in January 2022.

Abd Al-Nasser Jarrar completed their Bachelor's degree in Electrical Engineering from Jordan University of Science and Technology, from 2013 to 2018. In addition to their degree, they obtained several certifications including "Salesforce Sales Operations Professional Certificate" from Pathstream in January 2022. Furthermore, in January 2023, they obtained various certifications on customer success management from LinkedIn, such as "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Customer Experience: Journey Mapping," "Customer Success Management Fundamentals," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," "Learning HubSpot," "Learning HubSpot CRM," "Onboarding and Adoption Best Practices for Customer Success Management," "Sales: Customer Success," and "Value Realization Best Practices for Customer Success Management."