AO

Aíne O'Neill

Customer Service Team Lead at ModSquad

Aíne O'Neill has a diverse work experience history. Aíne started their career at ISS Scotland Cleaning in 2008 as a Cleaner, where they were responsible for maintaining a high level of cleanliness at different sites and organizing their team's schedules and payslips. In 2010, they joined Q-Con as part of the Q-Con Crew, working at the largest anime and gaming convention in the UK. Aíne'sresponsibilities included crowd control, money handling, access control, setup and takedown, customer service, and staff relief. In 2016, Aíne worked at Hawkin's Bazaar as a Staff member, where they performed various tasks such as serving as floor staff, providing customer service, handling money, and participating in charity collections. Aíne then joined Movie House Cinema in 2017 as a General Staff member, before moving on to ModSquad the same year. At ModSquad, Aíne held two roles, starting as a Mod in August 2017 and later being promoted to a Customer Service Team Lead in September 2020.

Aíne O'Neill's education history begins in 2002 when they attended St Rose's High School. Aíne then went on to enroll at Belfast Metropolitan College in 2008, where they obtained a First Diploma in Art and Design. During the same period, they also completed their GCSE in Key Skills Math. In 2009, Aíne further pursued their art and design studies at Belfast Metropolitan College and obtained a National Diploma. Finally, from 2011 to 2014, they attended the University for the Creative Arts, earning a Bachelor's degree in Animation. Aíne's additional certification includes a BA (Hons) Animation from the University for the Creative Arts, obtained in June 2014.

Links

Timeline

  • Customer Service Team Lead

    September, 2020 - present

  • Mod

    August, 2017