Patrick Garcia-Hernando

Patrick Garcia-Hernando has a diverse work experience spanning various roles and industries. Patrick began their career in 2014 as a Customer Service Advisor and Technical Support for Renault GPS at Teleperformance Portugal. Patrick then moved on to TeleTech, where they worked as a Bilingual Technical Support for Logitech. In this role, they provided troubleshooting assistance for various devices and reported technical issues.

In 2016, Patrick joined T-Systems Iberia as a Multilingual Helpdesk representative, offering helpdesk support to customers. Patrick later transitioned to CONNECTIS Iberia as a Service Desk Engineer, where they managed tickets and handled inbound calls to resolve VMs issues.

In 2018, they joined Assima as an IT Support and QA Tester, where they were responsible for supporting e-learning applications and creating clones for clients. Following that, they worked as a self-employed Programmer and QA Tester from 2019 to 2021.

Patrick then joined DOCOMO Digital in 2021 as a Service Manager, focusing on API integration and troubleshooting. In this role, they enabled carrier billing with telcos, configured new integrations/services, and resolved API flow issues.

Most recently, Patrick joined Flexspring in 2023 as a Technical Support Specialist, although specific details about this role are not provided. Overall, Patrick's work experience showcases a strong background in technical support, QA testing, and service management.

Patrick Garcia-Hernando completed their Bachelor's degree in Archaeology from Université libre de Bruxelles, although the specific years of enrollment and graduation are unknown. In addition to their degree, they obtained a Bachelor's degree in History of Art and Archaeology from Universite Libre de Brux in June 2010. Patrick also holds certifications as an Oracle Certified Associate, Java SE 8 Programmer, obtained from Oracle in November 2019, and a C1 Advanced English Certification, obtained from Atlantic Language Galway & Dublin in April 2013.