Adrian Hsieh, PhD, PMP

Senior Director Of Customer Experience at ModusBox

Adrian Hsieh, PhD, PMP has extensive experience in various roles and industries. Adrian is currently working as the Senior Director of Customer Experience at PortX since September 2021. Prior to this, they worked at Collibra as the Product Integration Architect from April 2016 to September 2021, where they were responsible for managing the integration between Collibra and other enterprise systems. Adrian provided technical expertise, conducted architectural reviews, and developed prototypes for production solutions.

Before joining Collibra, Adrian worked at MuleSoft Inc as a Senior Solutions Architect from August 2011 to April 2016. Adrian made significant contributions to the company's knowledge base and acted as a mentor to junior consultants. In their previous role as the Director of Commercial Applications at XOJET from April 2009 to August 2011, Adrian focused on revenue management and was in charge of enterprise applications in sales, marketing, and the client service center.

Adrian's experience at Sapient as a Senior Manager Technology from April 2008 to February 2009 involved ensuring adherence to the company's Agile-based methodology for software development. Adrian also played a key role in developing a social-networking community site and implementing Salesforce for a financial publication. Prior to Sapient, Adrian worked at Eos Airlines as the Director of Application Services from June 2006 to April 2008, where they managed the CRM program and implemented Microsoft Dynamics CRM 3.0.

During their tenure at salesforce.com as a Principal Consultant from June 2005 to May 2006, Adrian developed integration solutions between Salesforce and clients' existing systems. Adrian worked with various legacy systems, ranging from ERP to data warehousing.

In their earlier career, Adrian was a Principal Consultant/Client Manager at Blue Martini Software from June 2000 to May 2005, where they managed multiple e-commerce and CRM system implementations. Adrian also received the Superstar in Customer Satisfaction award. Adrian began their career as a Senior Project Engineer at Automated Analysis Corp. and as a Consultant at Caterpillar, both roles held from June 1997 to April 1999.

Overall, Adrian Hsieh has a diverse background in technology, integration, customer experience, and project management across multiple industries. Their extensive experience and expertise make him a valuable asset in their current role as the Senior Director of Customer Experience at PortX.

Adrian Hsieh, PhD, PMP has an extensive education history. Adrian obtained a Bachelor of Applied Science (BASc) degree in Engineering Science from the University of Toronto from 1988 to 1992. Following that, they pursued a Ph.D. in Aerospace Engineering at the University of Michigan from 1992 to 1997.

In 1999 to 2000, Adrian attended Carnegie Mellon University, where they earned a Master of Science in Ecommerce (MSEC). Prior to their college education, Adrian studied at Agincourt Collegiate Institute from 1985 to 1988.

Adrian also holds additional certifications. In 2014, they became a Certified Mule Developer from MuleSoft Inc. Adrian is also a Project Management Professional (PMP) certified by the Project Management Institute, although the specific dates of obtaining the certification are not mentioned.

Links

Previous companies

Sapient logo
Collibra logo
Salesforce logo
Caterpillar logo

Peers

View in org chart

Timeline

  • Senior Director Of Customer Experience

    September, 2021 - present