Elena M. is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at MoEngage since August 2023. Previously, Elena held roles as an Account Manager at ChannelAdvisor and a Customer Success Manager at Mapp Digital, focusing on the DACH region. With experience in customer advocacy and freelance translation through Bernoth UG, Elena has also worked in various managerial positions at BNP Paribas Factoring and has contributed as a student tutor at Heriot-Watt University. Elena's educational background includes a Master of Science in International Business Management from Newcastle University London and a Bachelor of Arts in Translation Studies from Heidelberg University, supplemented by participation in international exchange programs.
This person is not in any teams
This person is not in any offices