Nhu Do, also known as Jean, is an accomplished professional with extensive experience in customer success and operations management. Currently serving as a Senior Customer Success Manager at MoEngage Inc. since August 2020, Nhu has previously held positions at Shopee, where responsibilities included customer experience recovery and developing standard operating procedures, and at Ematic Solutions as a Customer Success Manager, focusing on customer onboarding and integration. Nhu's career also includes roles at AIG as an Operations Specialist, at Van Thinh Phat Group as an HR Specialist, and as an Academic Advisor at Nguyen Tat Thanh University. Nhu holds a Bachelor's degree in International Relations and Affairs from Huflit University, completed in 2013.
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