Nikita Sm

Nikita SM possesses a strong background in customer success and engagement management, having held multiple leadership roles at MoEngage, including Associate Director, Engagement Manager, and Senior Customer Success Manager. Prior experience at Capillary Technologies includes positions such as Engagement Manager for Project Implementation and Senior Associate in Customer Success. Additionally, Nikita contributed to Biotron Healthcare (India) Pvt. Ltd. as a Product Specialist, showcasing a diverse skill set in both customer engagement and product support.