Simon Friedrich

Simon Friedrich is an experienced project manager and senior player support team leader at MoGi Group, where responsibilities include client communications, project optimization, KPI reporting, and team management across multiple languages and countries. Simon has successfully led initiatives to maintain quality and productivity within teams while promoting a positive company culture. Previous roles include player support team leader and junior team lead, with a focus on billing, technical inquiries, training new team members, and creating adaptive policies. Earlier experience includes forklift operations at TVS Supply Chain Solutions and freelance work in digitalizing contracts for an SQL database at Agfa HealthCare.