Sandeep Kumar

Sandeep Kumar is a seasoned professional with extensive experience in marketing intelligence and customer experience management. Currently serving as Lead of Marketing Intelligence, Customer Experience, and Customer Contact Centre at Al-Bahar since March 2019, Sandeep excels in developing interactive reports and dashboards for executive levels, as well as utilizing predictive and prescriptive analytics for sales force optimization. Prior to this role, Sandeep worked as a Business Operations Analyst at Abcon International LLC, where responsibilities included creating planning tools and enhancing sales operations, and served as Assistant Manager at Sunjewels Group, focusing on operational excellence and vendor management. Sandeep's career began with an internship at Siemens and an early role as Assistant Engineer at Bharati Shipyard Ltd. Educational credentials include an MBA in Business Administration and Operations Management from the Institute for Future Education, Entrepreneurship, and Leadership, as well as a Bachelor of Technology in Electronics and Telecommunication from the University of Kerala.