Madesen M. has extensive experience in customer service and fraud prevention, currently serving as the Trust & Safety- Vetting Team Lead at Walmart since April 2020, where responsibilities include performance data management, agent training, and system troubleshooting. Prior roles at Walmart include Senior Specialist in Trust & Safety and Coordinator II in Customer Resolutions. Madesen also contributes as an Independent Distributor for MojiLife, LLC, and has held various positions at Jet black, Bonobos, Allswell Home, SHOES.COM, and Jet, focusing on member experience and fraud prevention. Earlier experience includes customer service at ClearSource BPO and banquet service at Sheraton Hotels & Resorts. Madesen holds a diploma from Murray High School, completed in 2008.
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