Nataša Pučar

Natalia Olievschi is a customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Prior experience includes a role as a Customer Service Representative at Catalent Pharma Solutions from October 2021 to March 2024, where management of over 500 monthly orders was achieved along with the development of training for team proficiency on JD Edwards. Earlier, at Katoen Natie from April 2015 to June 2020, Natalia served as Customer Service Team Lead, successfully reducing customer complaints by 87% while managing a team of 16 and overseeing a portfolio of 64 clients. Further experience as a Customer Service Representative included handling procedures for clients across North America and Europe, leading to improved order processing times and customer satisfaction. Education includes a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford and two degrees from Universitatea de Stat din Moldova in Economics and Business Administration.