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Colleen Galicia

Manager, Customer Operations - Afterhours at MoLo Solutions

Colleen Galicia's work experience includes:

- MoLo Solutions (2020-present): Colleen started as a Customer Operations Representative in September 2020 and was promoted to a Customer Operations Specialist in February 2021. Currently, they hold the position of Manager, Customer Operations After Hours.

- Canteen, NA (2019-2020): Colleen worked as an Account Manager from March 2019 to June 2020.

- Tradecraft Outfitters (2018-2020): Colleen began as a Solutions Ambassador in April 2018 and later became a Strategic Account Manager from March 2019 to June 2020.

- Terra Sounds School of Music & Arts (2017-2018): Colleen held the position of Front Desk Administrator, Sales Associate, and Business Development Team Member from August 2017 to April 2018.

- CHICAGO HUMAN RHYTHM PROJECT (2017-2018): Colleen worked as an Administrative Assistant from June 2017 to March 2018. Prior to that, they were a Performing Arts Administrative Intern from January 2017 to June 2017.

- Intergalactic Cafes, Inc. (2017-2018): Colleen served as a Barista and Server from February 2017 to March 2018.

- FIG Catering & Drinks (2013-2017): Colleen held the position of Senior Server and Supervisor from October 2013 to July 2017.

- Snow City Arts (2016): Colleen worked as a Development & Communications Intern from February 2016 to September 2016.

- Hit Records Worldwide (2015): Colleen served as a Business Marketing Intern for the Strategic Affiliate Research & Development Team from May 2015 to September 2015.

Colleen Galicia has a diverse educational background. Colleen obtained a Master of Science (MS) degree in Project Leadership & Management from Regis University, where they studied from 2020 to 2022. Prior to that, they earned a Bachelor of Arts (BA) degree in Music from the University of Illinois Chicago, completing their studies from 2010 to 2017. Colleen'ssecondary education took place at Niles West High School from 2006 to 2010.

In addition to their formal education, Colleen has obtained several certifications. Colleen completed the "Nano Tips for Using Microsoft Office with Mike Tholfsen" course through LinkedIn in January 2023. Furthermore, they underwent training on "Managing Stress," "Speaking Confidently and Effectively," "Getting Things Done," "Supporting Your Mental Health While Working from Home," "Communicating with Emotional Intelligence," "Be the Manager People Won't Leave," and "Building Resilience," all through LinkedIn, with completion dates ranging from November 2021 to May 2022.

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