Matthew McCurley

Matthew McCurley started their career as a Repair Technician at Geek Squad in 2006 and worked there until 2011. Matthew then joined TEKWave Solutions, LLC as a Technical Support & Implementation Manager for a brief period in 2012. From 2012 to 2021, they worked at Apple as a Professional Applications Support where they were responsible for diverse software and hardware environments, return-to-work mentoring, and new hire onboarding. At Apple, they optimized process adoption rates and ensured accurate technical notation for logging customer calls. From 2021 to 2023, they worked at Clover as a Tier Three Support Engineer where they spearheaded and governed multifaceted projects and delivered effective operational support. Matthew secured a 45% reduction in resolution time on UK tickets and provided robust after-hour assistance across critical merchant issues. In June 2023, they will join Momence as a Support Engineer.

Matthew McCurley attended Kennesaw State University from 2006 to 2009 where they earned a Bachelor of Arts degree in Psychology.