Customer Service and Support

The Customer Service and Support team at Momentum Services Ltd is dedicated to ensuring an exceptional travel experience for passengers on high-speed trains. Team members, including Eurostar Business Premier Lounge Concierges and Hosts, provide personalized assistance and hospitality, addressing customer needs and inquiries both on board and in the lounges. This team fosters a welcoming environment, aiming to exceed expectations and contribute to the continuous improvement of company performance.