Donald McShane

Donald McShane possesses extensive experience in technical support and network engineering, currently serving as a Technical Account Manager and previously as a Partner Support Technician Tier 2 at Momentum Telecom since May 2012. With a background that includes roles as a Network Engineer at Momentum Telecom and CommPartners Connect, and a Computer Technician/Consultant since 1991, McShane has developed expertise in monitoring IP networks, troubleshooting, and providing customer support. Additional experience includes technical positions at CAM Commerce Solutions, Spherion Corp, and Clientlogic Corp, highlighting a robust foundation in customer service and system configuration. Donald McShane is pursuing degrees in Business Management and Management Information Systems.