Thanh Thao Nguyen

Thanh Thao Nguyen is an experienced professional currently working as an Admin Collaborator at Zalo since May 2024 and as a Product Collaborator at MoMo (M_Service) since October 2022. In the role at MoMo, Thanh Thao Nguyen has demonstrated exceptional collaboration skills, achieving a 98% accuracy in eKYC and 100% in face-matching, while effectively preventing fraud and managing customer service interactions. Prior experience includes an internship at L.A VISA SERVICES COMPANY LIMITED, where Thanh Thao Nguyen analyzed and translated customer documents, assisted with visa applications, and formulated travel plans. Thanh Thao Nguyen holds a degree in English Linguistics - Business from Ton Duc Thang University, graduated in November 2023.