Josephine (Jo) Campos is an experienced professional in customer care and training, currently serving as the Director of Global Market Partner & Customer Care at MONAT Global. Previously, Josephine held various positions at MONAT Global, including Senior Global Manager and Senior Manager of Training & Quality. Prior experience includes a role as Training & Quality Manager at Alorica, a Language Teacher at Instituto Cultural Dominico Americano, and multiple positions at Western Union, where responsibilities included Operations Supervisor and QAR & Trainer.