Crystal Rey

Crystal Rey is a seasoned IT professional with extensive experience leading operations and providing technical support in various environments. Currently serving as the Americas IT Operations Lead at monday.com since February 2020, Crystal Rey collaborates with the Global IT Manager to enhance IT strategies for over 1700 employees and manages the technical roadmap focused on automation and simplification. Previous roles include IT Systems Administrator at 3.1 Phillip Lim, where Crystal Rey provided tiered support and managed cloud services, and multiple positions at Apple, including Genius and Specialist, emphasizing customer support and training. Additional experience includes IT Desktop Support at Deutsche Bank and IT Support Technician at Glen Cove Middle School, along with a solid educational background in Computer Graphics and Front End Web Development from Lehman College and General Assembly, respectively.