Shannon Thao

Shannon Thao is a Customer Experience Advocate at monday.com since January 2023, following a role as an English Teacher at Milwaukee Public Schools from August 2021 to May 2022, where Shannon developed engaging lessons and assessed student growth while fostering an inclusive classroom environment. Previous experiences include serving as an ACCESS CRP Intern, where Shannon organized professional development events and supported curriculum development, and as a Teacher Candidate at Bay View High School, focusing on collaborative learning and advocacy for students with diverse needs. Shannon also worked as a Behavioral Support Assistant at ATTIC Correctional Services, was involved in hiring processes for the Division of Diversity, Equity, and Educational Achievement, facilitated discussions on social justice as a Student Peer Facilitator, and contributed to research on immigrant families during an academic project. Education includes a Master’s degree in Curriculum and Instruction from the University of Wisconsin-Milwaukee and a Bachelor’s degree in Community and Nonprofit Leadership from the University of Wisconsin-Madison.