Amelia Orellana

Amelia Orellana is a seasoned professional with extensive experience in customer experience and product consulting. Currently serving as a Product Consultant and Customer Experience Manager at monday.com since November 2021, Amelia excels in exceeding KPIs, providing support to strategic accounts, and representing the internal team in Guatemala. Prior to this, Amelia worked as a Customer Experience Advocate at monday.com and held various customer-focused roles at T-Mobile, where top sales performance was recognized with the Samsung Elite Award. Amelia also possesses operational management experience from CubeSmart Self Storage and a strong foundation in customer service from Publix Super Markets. Amelia holds a Bachelor of Arts in Business Administration and Management from Florida International University and an Associate of Arts in the same field from Miami Dade College.