Jacky Cheung is a software engineer with a Bachelor of Science in Applied Computing from the University of Bath, where they graduated with Upper Second-Class Honours in 2017. Currently, Jacky works as a Senior Technical Support Engineer at monday.com since 2025, having previously served as an Associate Software Engineer at Snyk from 2023 to 2025. Jacky has experience in building support team culture, mentoring colleagues, and collaborating closely with engineering functions to enhance processes and ensure effective support. Their earlier role as a Software Developer at MasterControl involved customizing quality management systems and providing consultancy to clients.
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