Jacquelyn McManus

Jacquelyn McManus is a seasoned customer success professional currently serving as a Senior Customer Success Manager for Mid Market at monday.com since October 2025. Prior to this role, McManus held various positions at Panorays, where responsibilities included Senior Customer Success Manager and Customer Success Manager, focusing on third-party cyber risk management solutions. Experience also includes serving as a Customer Onboarding Manager at AdRoll, where efforts supported D2C brands through an advanced e-commerce marketing platform, and as Renewals & Expansion Manager at Classy.org, contributing to significant fundraising growth for nonprofits. Earlier roles include Client Services Manager at Brilliant Earth and an internship at Lauth Investigations International. McManus holds a Bachelor of Arts in Sociology from the University of Colorado Boulder, complemented by a certificate in Technology Arts and Media, and has studied at the University of Amsterdam.