monday.com
Marcus Horton is a seasoned professional in customer success and account management, currently serving as a Senior Enterprise Customer Success Manager at monday.com since March 2021. At monday.com, Marcus has established new engagement processes between Customer Success and Sales and has led initiatives to enhance operational efficiency. Prior roles at Zenefits included Strategic Customer Success Manager and Account Manager, where Marcus focused on delivering ROI and building strong client relationships. Marcus's career began at Darktrace, contributing to the launch of a new business unit as Team Lead and understanding client needs in cyber security. Earlier experience includes a Sales Development Representative role at EAT Club and an Account Management Internship at Philadelphia Insurance Companies. Marcus holds a Bachelor's Degree in Business Administration and Management from California State University, Chico.
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monday.com
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The monday.com Work OS is an open platform that democratizes the power of software so organizations can easily build work management tools and software applications to fit their every need. The platform intuitively connects people to processes and systems, empowering teams to excel in every aspect of their work while creating an environment of transparency in business. monday.com has teams in Tel Aviv, New York, San Francisco, Miami, Chicago, London, Kiev, Sydney, São Paulo, and Tokyo. The platform is fully customizable to suit any business vertical and is currently used by over 152,000 customers across over 200 industries in 200 countries.