Melissa Cheney is an experienced customer success professional with a robust background in various roles across multiple organizations. Currently serving as Principal Customer Success Manager at monday.com since March 2021, Melissa leads a strategic account team after previously holding the position of Senior Enterprise Customer Success Manager at the same company. Prior experience includes significant roles at Autodesk, where Melissa empowered preconstruction teams with Autodesk Construction Solutions, and at Lever, where data-driven talent acquisition strategies were a focus. Melissa also contributed to customer success at Affinity.co and Insightly, where Melissa was both a founding Customer Success Manager and managed the Customer Success team. Earlier career experience includes a customer service role at Rofo. Melissa holds a Bachelor of Arts degree in Art History from the University of Oregon.
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