Michael Lamarca

Michael LaMarca is a Customer Experience Retention Specialist at monday.com, with a progression of roles within the company that includes Customer Experience Manager and Customer Experience Advocate. Since April 2023, Michael has also worked as a Freelance Copywriter for Catchafire. Prior experience includes serving as a Sales Development Representative at Conductor, a Case Planner at HANAC, and a Case Manager at Urban Pathways. Michael's early career involved working as an Assistant Teacher at Usdan Summer Camp for the Arts. Academic qualifications include a Master's degree in Forensic Mental Health Counseling and another Master's degree in Forensic Psychology, both from John Jay College (CUNY), alongside a Bachelor's degree in Forensic Psychology from the same institution.