Divyansh Jain

Divyansh Jain has a diverse work experience spanning different roles and industries. Divyansh is currently working at Mondee as an Enterprise Business Manager, a position they started in May 2023. Prior to that, they worked at Mondee as a Customer Success Executive (TL) - B2E from October 2022 to April 2023. In this role, they assisted the CS Team and Associate Director for Customer Success in delivering quality service to enterprise clients. Divyansh also handled second-level escalations and communicated with clients on an account-level basis. Divyansh briefly held the role of Team Leader (B2B) at Mondee from September to October 2022.

Before joining Mondee, Divyansh worked at LBF Travel, Inc. from 2014 to 2022. Divyansh started as a Customer Care Executive in May 2014 and then transitioned to the role of Subject Matter Expert from August 2015 to October 2017. Divyansh was promoted to Team Leader (B2C) in November 2017 and held that position until August 2022.

Divyansh also gained experience at IBM, where they worked as a Customer Care Executive from August 2010 to May 2014. Prior to that, they worked as a Freelance Software Developer from January 2009 to January 2010 and as a Software Developer at Gunank Technologies Private Limited from January to December 2008.

Divyansh Jain completed their Bachelor of Computer Applications (BCA) in Computer Programming from Guru Gobind Singh Indraprastha University. Divyansh attended the university from 2006 to 2009.