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Salma Hosni

Technical Account Manager at Mondia Group

Salma Hosni is a highly skilled technical professional currently serving as a Technical Account Manager at Mondia Group since October 2022, having previously held the position of Senior Tech Ops Engineer for MondiaPay. With experience as a Customer Success Engineer at Tyk and Senior Customer Success Engineer at ITWORX Education, Salma has effectively contributed to customer satisfaction and technical support. Prior experience as a Critical Application Support Engineer at Orange Business Services involved troubleshooting application incidents and enhancing service continuity. Salma’s educational background includes a Bachelor's Degree in Scientific Computing from Ain Shams University and a Diploma in Project Management from The American University in Cairo.

Location

Cairo, Egypt

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Mondia Group

Mondia is a leading mobile commerce company, dedicated to connecting, digitalising and monetising consumers worldwide. Mondia provides access to over 1.5bn consumers through more than 84 mobile operators across 60 countries. Mondia has deep insight into where the markets are headed and has the expertise to leverage best-in-breed technologies to solve business challenges while enabling the ultimate end-user experience. Mondia Pay, Mondia’s digital payment entity, processes well over 2.1 billion transactions monthly and offers unparalleled reach for the world’s most recognised brands and merchants. Mondia Pay connects premium merchants such as Deezer, PubG, OSN, Huawei, LaLiga and hundreds of smaller merchants to new audiences across the many markets they operate in. Mondia Pay provides a state-of-the-art, own-built next-generation platform that allows for a single API integration at speed. Mondia Pay also facilitates the seamless acquisition and end-to-end lifecycle management of subscribers. In addition to creating personalised digital experiences through its content-agnostic platform, Mondia’s advertising and performance marketing agency is geared to drive and manage user acquisition throughout the full customer lifecycle journey. Continuously driven by innovation, Mondia Labs, Mondia’s innovation hub, is driving entry into new sectors like health and creating disruptive products such as Monsooq. With offices in 19 locations across Europe, the Middle East and Africa, Mondia is committed to digitalise the globe through its distinctive technology, strategic partnerships and extensive network and global coverage.


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Employees

201-500

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