Genevieve Buchanan

Senior Scrum Master at Moneris

Genevieve Buchanan is an accomplished Project Manager at Moneris since 2003, where responsibilities include planning, coordinating, and completing various internal and corporate projects across multiple service areas. Genevieve has effectively driven risk resolution, identified impacts on internal processes, and designed future state process flows while maintaining project plans and managing communications. Prior to this role, Genevieve served as Team Lead for Change Management, Operations Project Enablement Analyst, Coach, and Corporate Trainer within Moneris, demonstrating a strong focus on coaching, project execution, and employee development. Before Moneris, Genevieve was an Office Manager at Ontario Wireless and a Financial and Technical Contact Centre Representative at RBC, gaining valuable experience in operations and customer service. Genevieve holds a four-year College Diploma from College de Limoilou.

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