Noha Faik

Noha Faik is a seasoned professional with extensive experience in customer service and operations management. Currently serving as a Senior Manager at Money Fellows since June 2022, Noha oversees approximately 75 full-time employees and has held various roles, including Customer Happiness Manager and Complaint and Retention Manager, where responsibilities included managing operational efficiency, staff recruitment, and compliance with legal and safety standards. Prior to this, Noha worked at Vodafone from December 2010 to May 2022, holding multiple positions such as Data and Business Solutions Supervisor, where leadership of a technical support team was key, and Planning and Development Senior Specialist, focusing on process improvement. Noha holds a Bachelor's degree in Accounting and Business/Management from Ain Shams University.