AP

Andre Purifoy

Director Of Customer Care & Vendor Operations at MoneyGram

Andre Purifoy is an experienced professional in the field of customer care technology and workforce optimization, currently serving as the Head of Customer Care Technology & Global Workforce Optimization at MoneyGram International since March 2015. In this role, Andre develops and manages a team focused on forecasting, capacity planning, and real-time management within a complex global environment, while also overseeing day-to-day operations and maintenance of Customer Care Technology. Prior to MoneyGram, Andre held various positions including Manager of Customer Care Technology and Vendor Manager III at Sprint, where responsibilities included vendor performance management and overseeing outsourcing practices. Andre's career began at Origen Financial as Dialer Manager, responsible for optimizing automated calling solutions. Andre holds a Bachelor's degree in Science Electronics Engineering Technology from DeVry University.

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