Brett Hatten

Brett Hatten has a diverse work experience spanning multiple companies and roles. Brett is currently working at MongoDB, where they started in August 2021 as a Customer Success Manager and was later promoted to Senior Customer Success Manager in February 2023. In this role, they build strong relationships with clients, delivers customized enablement sessions, mitigates risks, and aligns with customer initiatives and corporate strategy.

Prior to MongoDB, Brett worked at Explorance, where they held various positions. From 2012 to 2019, they served as a Senior Client Advisor, performing needs analysis, overseeing client relationships, and developing client-focused solutions. In 2019, they became a Principal Solution Architect, streamlining cross-functional collaboration and improving system features. In 2020, they transitioned to the role of Senior Consultant (Customer Success), designing and implementing talent management strategies for global clients.

Before joining Explorance, Brett had a tenure at Technicolor. Brett began as a Data Entry Coordinator in 2005 before being promoted to Client Services Representative for Sony Trailer Management in 2006. In 2007, they were selected for the newly created role of Account Executive, where they acted as a single point of contact for special theatrical screenings for clients like Disney, Warner Brothers, and Paramount.

Overall, Brett Hatten's work experience showcases their expertise in customer success, talent management, and cross-functional collaboration, making him a versatile professional in the field.

Brett Hatten's education history includes a Bachelor of Fine Arts degree in Motion Picture Production from Wright State University. Brett also pursued a Master of Business Administration degree in Management at the University of Wisconsin-Whitewater.